Are your customers getting everything they expected?
How do you know for sure?
What can Quality Management add to my business?
It’s a fair question. Another question you might ask is “How much business am I losing because I don’t have a quality management system in place? Quality Management provides a business with a systematic, process approach that enables repeatable, consistent results.
“You have to manage for results, do the right thing right and make serving the customer the centre of everything.”
Peter F Drucker
In today’s competitive market, any advantage is a competitive advantage. Effective Quality Management can become a key differentiator between your business and its competitors. If you know more quickly what your customers want and can deliver it to a high level of quality before your competition, you win!
With the customer as the centre of focus, you can create a competitive advantage by having a better understanding of what your customers want now, what they might want in the future and how they want it produced and delivered. Effective Quality Management touches every aspect of your business but it doesn’t have to be a big administrative overhead.
Clarity is able to provide you with a Quality Management System that makes sense and is:
- Aligned with ISO 9001:2015.
- Easy to use.
- Integrated with your other core management systems.
- Practical for everyone.
Clarity also offers ongoing support for your QMS which reduces the workload even further and provides you with peace of mind that everything is working the way it should be.Clarity have been able to provide us with a simple, no nonsense system that delivers peace of mind that I’m doing everything I am required to do to protect my workers and my business. – Bruce Kennerley, General Manager Sicada Fire and Safety
Clarity helped CSM identify the different facets of quality management throughout the business and brought it altogether in an easy to use system. We’ve since been able to take our quality management even further and it has delivered real results. – Joel Muller, Operations Manager CSM
For more information on Clarity’s Quality Management Systems services contact us today.